Privacy Policy

Effective Date: April 28, 2025

1. Our Commitment to Privacy

We are committed to protecting and respecting your privacy. This Privacy Policy provides you with details regarding:

• Why we collect personal information
• What we do with that information
• The steps we take to ensure that access to that information is secure
• How you can access or correct your personal information
• Who to contact if you have questions or concerns about our policies or practices

We regularly review our policies and welcome your comments. We reserve the right to modify this Privacy Policy at any time. Please review it periodically. If you continue to access or use the Services after changes become effective, you agree to the updated Policy.

2. What is Personal Information?

"Personal Information" means any information that can directly or indirectly identify an individual. It does not include aggregated data from which individual identities have been removed.

3. Information We Collect

We collect Personal Information and other information when you voluntarily provide it or use the Services, including:

• Account details: name, email, age, gender, location, interests, preferences
• Activity data: offers viewed, saved, redeemed, and search history
• Device and browser information: IP address, mobile carrier, device type
• Location data: provided via your browser or device settings
• Transaction data: venue, offer, time, and redemption details

We also automatically collect information using cookies, pixels, and similar technologies.

4. How We Use the Information

We use collected information to:

• Confirm membership eligibility and provide location-specific promotions
• Tailor and improve the functionality and quality of the Services
• Communicate with you about offers, promotions, and updates
• Maintain regulatory compliance and contractual obligations
• Conduct analytics and measure engagement across the Services

5. When We Share the Information

We share Personal Information with trusted service providers who help us operate the Services, such as:

• Hosting, analytics, and marketing partners
• Customer support and payment processing providers

We share only the minimum information necessary and require our partners to maintain confidentiality and security.

We may also share aggregated, non-personally identifiable usage data with marketing partners, retailers, advertisers, and business partners.

We will disclose Personal Information if legally required by applicable laws, court orders, or subpoenas.

6. Data Retention

We retain Personal Information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Once no longer needed, information is securely deleted, anonymized, or aggregated.

7. Cookies, Pixels, and Tracking Technologies

We and our partners use cookies, pixel tags, and similar technologies to enhance your experience, provide analytics, and support marketing efforts. This includes the use of third-party tools such as Google Analytics 4 and Facebook Pixel.

You can manage cookie settings through your browser. Please note that disabling cookies may impact the functionality of the Services. We do not currently respond to “Do Not Track” signals.

8. Accuracy of Information

We rely on you to provide accurate and complete Personal Information. You may update or correct your information by contacting us directly.

9. Security

We employ industry-standard safeguards to protect your Personal Information, including technical, administrative, and physical security measures. Access to Personal Information is restricted to authorized personnel.

10. International Data Transfers

Personal Information may be transferred to or stored on servers located outside of Canada, including the United States. These jurisdictions may have different data protection laws. We ensure appropriate safeguards are in place in compliance with applicable laws such as GDPR when transferring data internationally.

11. Links to Other Websites

The Services may contain links to unaffiliated third-party websites or services. We are not responsible for the privacy practices or content of those external sites. Please review their privacy policies separately.

12. Children’s Privacy

The Services are not intended for individuals under the age of majority. We do not knowingly collect Personal Information from minors. If you believe a minor has provided us with Personal Information, please contact us to have it deleted.

13. Contact Us / Complaint Process

If you have any questions, concerns, or complaints regarding this Privacy Policy or our handling of your Personal Information, please contact:

GetintheLoop Marketing Ltd.
200-1353 Ellis St, Kelowna, BC, Canada V1Y 1Z9
Attention: Privacy Officer
Email: privacy@getintheloop.ca

We will review and respond to your inquiry as promptly as possible.